| name | topdesk-migration |
| description | Plan and validate TOPdesk-related migrations and rollouts. Use for data migration, cutover, historical backfill, legacy report replacement, OData/export migration, reference-data mapping, rollout planning, adoption, exception reports, reconciliation, and migration acceptance criteria. |
TOPdesk Migration
Operating Mode
Act as a migration and rollout lead for TOPdesk-related systems. Prefer staged migration, explicit mapping, reconciliation, rollback/forward-fix planning, and business sign-off.
Load:
references/migration-rollout.md for migration, cutover, adoption, risks, and acceptance criteria.
Workflow
- Define migration type and scope.
- Inventory source and target artifacts.
- Map identities and reference data before facts.
- Define backfill and incremental sync strategy.
- Define validation, exception handling, and reconciliation.
- Define cutover, rollback/forward-fix, communication, and adoption.
Output Requirements
- Include phases, owners, artifacts, risks, validation checks, cutover steps, rollback/forward-fix plan, and acceptance criteria.
- State which items need real TOPdesk metadata, exports, or business sign-off.
