sales-loyaltylion

name	sales-loyaltylion
description	LoyaltyLion platform help — points, tiers, rewards, referrals, custom loyalty pages, receipt upload (omnichannel), AI recommendations, analytics, Klaviyo Events integration, Admin API, Headless API. Use when LoyaltyLion points not accruing correctly, tiers not promoting members, custom loyalty page not displaying, Klaviyo flows not triggering from LoyaltyLion events, API returning errors, or rewards not redeeming at checkout. Do NOT use for cross-platform loyalty strategy (use /sales-loyalty), cross-platform email marketing (use /sales-email-marketing), or connecting tools generally (use /sales-integration).
argument-hint	[describe what you need help with in LoyaltyLion]
license	MIT
version	1.0.0
tags	["sales","loyalty","ecommerce","retention","platform"]
github	https://github.com/loyaltylion

LoyaltyLion Platform Help

Help the user with LoyaltyLion platform questions — from points/tiers/rewards setup and Klaviyo integration through custom loyalty pages, referral programs, analytics, omnichannel receipt upload, and API usage.

Step 1 — Gather context

If references/learnings.md exists, read it first for accumulated knowledge.

Ask the user:

1. What area of LoyaltyLion do you need help with?

   • A) Points & earning rules — configuring how customers earn points
   • B) Rewards — setting up reward catalog and redemption
   • C) Tiers / VIP — creating tier levels and progression
   • D) Referrals — setting up referral program
   • E) Loyalty page — customizing the branded loyalty page
   • F) Klaviyo integration — events, flows, loyalty data in emails
   • G) Analytics — understanding loyalty metrics and revenue attribution
   • H) API — Admin API or Headless API integration
   • I) Shopify POS — in-store loyalty with Shopify POS
   • J) Receipt upload — capturing omnichannel purchases
   • K) Admin — billing, plan features, settings
   • L) Something else — describe it

2. What's your ecommerce platform?

   • A) Shopify
   • B) Shopify Plus
   • C) BigCommerce
   • D) Magento
   • E) Custom / headless
   • F) Other

3. Which LoyaltyLion plan are you on?

   • A) Free (Shopify App Store)
   • B) Classic ($199/mo)
   • C) Advanced
   • D) Plus
   • E) Not sure / evaluating

If the user's request already provides most of this context, skip directly to the relevant step. Lead with your best-effort answer using reasonable assumptions (stated explicitly), then ask only the most critical 1-2 clarifying questions at the end.

Step 2 — Route or answer directly

If the request maps to a specialized skill, route:

• Loyalty strategy (platform-agnostic) → /sales-loyalty
• Email marketing strategy → /sales-email-marketing
• SMS marketing strategy → /sales-sms-marketing
• Klaviyo platform help → /sales-klaviyo
• Tool integration architecture → /sales-integration

Otherwise, answer directly using the reference below.