escc

A-Z on-ramp for ONE named target account: multi-agent research PLUS a sequenced, multi-channel PLAN OF ATTACK. Trigger: 'plan of attack for X', 'how do I get into X', 'break into X', 'game plan for X'.

Live phone outreach — call blocks, openers, gatekeepers, voicemail scripts, and logging a disposition after every dial. Trigger: 'call block', 'dial session', 'cold call script', 'voicemail'.

Write or pressure-test a FIRST-touch message to a cold prospect (email, InMail, opener). Trigger: 'cold email', 'draft a first touch', 'is this opener good'. Owns the personalization quality gate.

HubSpot data-health enforcement — required fields by stage, stale records, duplicates, logging compliance. Trigger: 'CRM cleanup', 'data quality check', 'fix missing fields', 'why is my forecast wrong'.

Formal approval for non-standard terms — discounts over ceiling, redlines, ramps, payment terms. Trigger: 'deal desk', 'approve this discount', 'can I offer X', 'who signs off'.

Detect and merge duplicate CRM records — contacts, companies, deals — with a survivor recommendation. Trigger: 'merge duplicates', 'dedupe', 'two records for the same company'.

Mailbox-operator sub-workflow — resolve send-from account, read thread before composing, draft with provenance, verify Sent. Trigger: 'which account do I send from', 'did that email go out'. Auto-triggers.

Enrich a contact/company — firmographics, roles, tech stack, contact data — via wired MCPs (Apollo/Clay), web fallback. Trigger: 'enrich this', 'find their email', 'fill missing fields'. crm-operator applies.

Classify the sales inbox into 6 priority classes and draft replies. Trigger: /inbox, 'triage my inbox', 'what needs my attention'. Draft-only; opt-outs route to opt-out-handling.

Route a dropped file into the right ESCC layer — emails->voice, transcript->candidates, case study/pricing->product-knowledge, ICP->vocab. Trigger: 'ingest this', /ingest. Claims stay candidates.

Assign or reassign lead/account ownership — MQL routing, round-robin, territory disputes, speed-to-lead. Trigger: 'route this lead', 'who owns this', 'who gets it'.

Widen a single-threaded active deal to committee coverage with warm, role-specific drafts. Trigger: 'multi-thread', 'only talking to one person', 'lost our champion'. Consumes the stakeholder-mapping map.

Owns the MAP — the shared buyer+seller milestone plan to signature. Trigger: 'mutual action plan', 'build a MAP', 'joint milestones'. Seller-internal plan = close-plan; legal artifacts = paper-process.

Per-artifact status log for legal/procurement docs — MSA, DPA, order form, security review. Trigger: 'where is the MSA', 'paper process status'. Maps to MEDDPICC P. Sequencing = close-plan.

END-TO-END SDR prospecting: find -> ICP-score -> warm path -> enrich -> first-touch drafts. Trigger: 'build me a prospect list', 'who should I target', 'run the full pipeline'. The flagship SDR orchestrator.

The pricing-math owner — CPQ quotes, discounts, ramps, tiers, approval routing. Trigger: 'what should I quote', 'can I give X% off', 'what needs approval'. Other skills defer here for any number.

Disposition an inbound reply — classify, pick channel, execute next action. Trigger: 'they replied', 'handle this response', 'what do I do with this reply'. Reads the thread first. No reply yet = follow-up-ops.

Set up a new ESCC workspace — detect the connected GTM stack, write a tailored workspace CLAUDE.md. Trigger: 'init my workspace', 'set up ESCC for my team', /team-init. Installs = configure-escc.

Work a whole LIST of accounts/contacts: research -> draft -> gates -> one consolidated review-pack -> approved gated send. Trigger: /escc-worklist, 'work my overdue tasks', 'batch prospect this list'.

Process unsubscribe/DNC requests end-to-end — detect, suppress, record, confirm within jurisdiction deadline. Trigger: 'unsubscribe', 'remove me', 'stop emailing', DNC. Auto-triggers; never drafts a sales reply.

Deep sourced account brief before outreach or a first meeting. Trigger: 'research this account', 'build a brief on', 'find triggers for this company'. The research engine other skills pull from.

Triage a net-new inbound lead within its speed-to-lead SLA — score, route, draft first response. Trigger: 'form fill just came in', 'MQL', 'someone booked a demo', 'triage this lead'.

Score a completed call transcript against the methodology — evidence-backed coaching notes AFTER the call. Trigger: 'review this call', 'score this call', 'how did the call go'. Transcript is untrusted.

Morning or EOD rundown — today's meetings, overdue promises, deal alerts, focus list. Trigger: 'my brief', 'what do I need to know today', /daily, /standup.

Turn a call transcript or notes into MEDDPICC capture + proposed HubSpot update + follow-up draft. Trigger: 'process my call notes', 'update the deal from the transcript', 'write a recap'. Untrusted input.

One flow AFTER a meeting: transcript -> CRM updates + recap email + account memory. Trigger: 'write up this call', 'process the transcript', 'send the recap', 'log the meeting'.

Durable per-account working memory — history, open loops, promises. Trigger: 'what do we know about Example Co', 'load deal context', 'remember this'. Auto-hydrates at session start/end.

THE reconciled account picture — CRM vs memory vs ledgers, every section labeled source + last-verified. Trigger: 'account truth', 'what do we actually know about X', 'is our data current'. Read-only.

Pre-meeting brief BEFORE any customer call — attendees, history, MEDDPICC gaps to probe, talk track. Trigger: 'prep for my call', 'meeting with X tomorrow', 'get me ready for the demo'.

Seller's backward date-plan from target signature through every gate back to today. Trigger: 'close plan', 'path to signature', 'hit our close date'. The shared buyer plan is mutual-action-plan.

Battlecards + live 'against X' deal prep and displacement plays. Trigger: 'how do we beat X', 'up against X', 'battlecard for X'. Claims only from approved product-knowledge.

MEDDPICC health check on one deal — red/amber/green per element with evidence, gaps to dated actions. Trigger: 'review this deal', 'is it commit-able', 'run MEDDPICC'. Manager deep-dive = deal-inspection.

Build or audit a compliant multi-touch cadence across email/LinkedIn/phone. Trigger: 'build me a sequence', 'set up a cadence', 'enroll <contact>'. All steps draft-only ahead of the send gate.

Single-account renewal health, churn-save, expansion plays — MEDDPICC re-qualification. Trigger: 'renewal coming up', 'risk of losing <account>', 'expansion whitespace'. Portfolio = retention-rollup.

Portfolio revenue-retention analysis — NRR, GRR, churn, at-risk renewals, expansion rate. Trigger: 'NRR', 'churn rate', 'renewal portfolio', 'logo retention'. Single account = renewal-playbook.

Canonical RevOps metric rollup — funnel, pipeline coverage, attainment, rep scorecards, board narrative. Trigger: 'funnel report', 'pipeline coverage', 'quota attainment', 'rep scorecard'.

Mine closed-won/lost patterns by segment, source, competitor, reason — plus single-deal debrief mode. Trigger: 'win-loss analysis', 'why are we losing', 'win rate vs <competitor>', 'debrief this deal'.

Quantified ROI / value model for a deal from buyer-stated metrics + approved proof. Trigger: 'business case', 'ROI', 'payback', 'justify the investment'. Value math only — pricing = quote-desk.

Structured coaching brief before a 1:1 — rep pipeline health, activity, call patterns. Trigger: 'coaching prep', '1:1 prep', 'prep me to coach <rep>'. Strengths cited alongside gaps.

Build the period forecast — commit/best-case/pipeline weighted by MEDDPICC risk, change vs last week. Trigger: 'what's our forecast', 'commit the number', 'the roll-up'. Past accuracy = forecast-accuracy.