Create messages that are understood, remembered, and drive action using the SUCCESs checklist (Simple, Unexpected, Concrete, Credible, Emotional, Stories). Use when the user mentions "make it memorable", "sticky messaging", "tagline", "value proposition", or "why the message isn''t landing". For narrative brand frameworks, see storybrand-messaging. For viral sharing, see contagious. Trigger with 'made', 'to', 'stick'.
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Create messages that are understood, remembered, and drive action using the SUCCESs checklist (Simple, Unexpected, Concrete, Credible, Emotional, Stories). Use when the user mentions "make it memorable", "sticky messaging", "tagline", "value proposition", or "why the message isn''t landing". For narrative brand frameworks, see storybrand-messaging. For viral sharing, see contagious. Trigger with 'made', 'to', 'stick'.
allowed-tools
Read, Glob, Grep
license
MIT
author
Wondelai <hello@wondelai.com>
version
1.0.1
compatible-with
claude-code, codex, openclaw
tags
["business","made-stick"]
Made to Stick Framework
A framework for crafting ideas and messages that are understood, remembered, and have lasting impact. Based on decades of research into why some ideas survive and others die.
Core Principle
The Curse of Knowledge is the single greatest barrier to effective communication. Once we know something, we can't imagine not knowing it. This makes us bad at explaining our ideas to others.
The foundation: Sticky ideas aren't born — they're made. The SUCCESs framework provides six principles that make any idea more memorable and impactful.
Scoring
Goal: 10/10. When reviewing or creating messaging (copy, presentations, campaigns, onboarding), rate 0-10 based on SUCCESs principles. A 10/10 means the message is simple, surprising, concrete, credible, emotional, and wrapped in a story; lower scores indicate forgettable communication. Always provide current score and improvements to reach 10/10.
The SUCCESs Framework
Six principles that make ideas stick:
S - Simple
U - Unexpected
C - Concrete
C - Credible
E - Emotional
S - Stories
Not a checklist — a toolkit. Not every sticky idea uses all six. But the stickiest ideas tend to use most of them.
1. Simple
Core concept: Find the core of the idea and share it compactly.
Simple ≠ dumbed down. Simple means finding the essential core and expressing it in a compact way. It means ruthless prioritization.
The Commander's Intent:
Military term: If everything goes wrong, what ONE thing must we accomplish?
For messaging: If people remember ONE thing about your product, what should it be?
The inverted pyramid:
Lead with the most important thing
Add detail in order of decreasing importance
Readers who stop anywhere still got the core
Techniques for simplicity:
Technique
How It Works
Example
Core message
Strip to the essential
Southwest: "THE low-fare airline"
Analogy
Explain new via known
"It's like Uber for dog walking"
Generative
Core idea that generates behavior
"Names, names, names" (local newspaper motto)
Prioritize
Force-rank what matters
"If you say 3 things, you say nothing"
Application to product messaging:
Before (Complex)
After (Simple)
"AI-powered, cloud-native customer engagement platform with omnichannel capabilities"
"Talk to all your customers in one place"
"We leverage machine learning algorithms to optimize conversion funnels"
"We find why visitors don't buy and fix it"
"Enterprise-grade project management with Gantt charts, resource allocation..."
"The simplest way to manage projects"
The test: Can you explain it to a smart 12-year-old? If not, simplify.
Warning: Don't oversimplify to the point of meaninglessness. "We make the world better" is simple but empty.
Core concept: Stories are flight simulators for the brain. They teach people how to act.
Why stories work:
Simulate experience (mental rehearsal)
Inspire action (not just understanding)
Are memorable (narrative structure)
Bypass resistance (people don't argue with stories)
Three story plots that work:
Plot
Structure
When to Use
Example
Challenge
Protagonist overcomes obstacle
Inspire courage, perseverance
"We started in a garage..."
Connection
People bridging a gap
Inspire tolerance, teamwork
"A customer helped another customer..."
Creativity
Novel solution to problem
Inspire innovation, thinking
"We tried X, Y, Z... then discovered..."
Story structure for product messaging:
Character: Who is the customer? (relatable)
Problem: What challenge did they face? (emotional)
Journey: What did they try? (concrete)
Solution: How did your product help? (specific)
Outcome: What changed? (measurable + emotional)
Example:
"Sarah ran a 10-person design agency. Her team spent 4 hours every Friday compiling client reports from 5 different tools. She'd tried hiring an intern, building spreadsheets, even a custom tool. Nothing worked. Then she found [Product]. Now reports generate in 10 minutes. Last Friday, her team left at 3pm for the first time in years."
"Switch" by Chip Heath & Dan Heath (companion: how to make change stick)
About the Authors
Chip Heath is a professor at Stanford Graduate School of Business, and Dan Heath is a senior fellow at Duke University's CASE center. Together they have written four New York Times bestsellers. Made to Stick spent over 2 years on the bestseller list. Their research spans organizational behavior, decision-making, and how to make ideas have lasting impact. The SUCCESs framework is used by educators, marketers, nonprofits, and product teams worldwide.
Overview
Craft messages that are understood, remembered, and drive action using the SUCCESs checklist (Simple, Unexpected, Concrete, Credible, Emotional, Stories).
Prerequisites
Access to the branding environment or API
Required CLI tools installed and authenticated
Familiarity with branding concepts and terminology
Instructions
Assess the current state of the branding configuration
Identify the specific requirements and constraints
Apply the recommended patterns from this skill
Validate the changes against expected behavior
Document the configuration for team reference
Output
Configuration files or code changes applied to the project