First-Line Supervisors of Retail Sales Workers

• Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Task data excerpted from the O*NET® 29.1 Database (USDOL/ETA) and used under CC BY 4.0.