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First-Line Supervisors of Retail Sales Workers

Sales and Related Occupations · Job Skills & Competencies · SOC 41-1011

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▶3 typical tasks from O*NET
  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised