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Get StartedTelephone Operators
Office and Administrative Support Occupations · Job Skills & Competencies · SOC 43-2021
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▶3 typical tasks from O*NET
- Observe signal lights on switchboards, and dial or press buttons to make connections
- Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information