support-skills

Automatically analyze and tag untagged [Gorgias](https://composio.dev/toolkits/gorgias) tickets based on content.

Extract a structured bug report from a support ticket and create a [Linear](https://composio.dev/toolkits/linear) issue.

Summarize customer support/sales calls from [Dialpad](https://composio.dev/toolkits/dialpad) or [Leexi](https://composio.dev/toolkits/leexi) call logs

Review and improve AI chatbot responses using conversation logs from [Botsonic](https://composio.dev/toolkits/botsonic), [Docsbot](https://composio.dev/toolkits/docsbot-ai), or [Landbot](https://composio.dev/toolkits/landbot)

Sync customer data between [Gorgias](https://composio.dev/toolkits/gorgias) and [HubSpot](https://composio.dev/toolkits/hubspot) - find mismatches and missing contacts

Send CSAT follow-up emails to customers after ticket resolution via [Gmail](https://composio.dev/toolkits/gmail)

Full customer lookup across [Gorgias](https://composio.dev/toolkits/gorgias) tickets and [HubSpot](https://composio.dev/toolkits/hubspot) CRM.

Identify churned or at-risk customers and draft personalized winback emails

Draft a customer support email reply based on ticket context.

Bulk verify customer email addresses using [Clearout](https://composio.dev/toolkits/clearout) or [Mailcheck](https://composio.dev/toolkits/mailcheck)

Escalate a support ticket to a [Linear](https://composio.dev/toolkits/linear) issue and notify the team on [Slack](https://composio.dev/toolkits/slack).

Aggregate and analyze customer feedback from [Delighted](https://composio.dev/toolkits/delighted), [GatherUp](https://composio.dev/toolkits/gatherup), [Gleap](https://composio.dev/toolkits/gleap), or [Simplesat](https://composio.dev/toolkits/simplesat)

Pull open tickets from [Freshdesk](https://composio.dev/toolkits/freshdesk) and triage by priority, type, and SLA

Generate agent handoff notes for shift changes or ticket reassignment

Scan your support inbox and batch-process tickets with quick actions (reply, tag, assign, close)

Manage and resolve [Intercom](https://composio.dev/toolkits/intercom) conversations — triage, reply, snooze, or close

Search the knowledge base in [Notion](https://composio.dev/toolkits/notion) for answers to customer questions.

Enrich customer/lead profiles with business data using [LeadIQ](https://composio.dev/toolkits/leadiq), [RocketReach](https://composio.dev/toolkits/rocket-reach), or [Clearout](https://composio.dev/toolkits/clearout)

Analyze ticket history to identify patterns and generate reusable support macros/playbooks.

Find and flag duplicate or related [Gorgias](https://composio.dev/toolkits/gorgias) tickets that should be merged

Send NPS/CSAT surveys and analyze results using [Delighted](https://composio.dev/toolkits/delighted) or [Satismeter](https://composio.dev/toolkits/satismeter)

Set up customer outreach sequences via [Lemlist](https://composio.dev/toolkits/lemlist), [Reply.io](https://composio.dev/toolkits/reply-io), or [Woodpecker](https://composio.dev/toolkits/woodpecker-co)

Draft and send client proposals via [Better Proposals](https://composio.dev/toolkits/better-proposals) or [Bidsketch](https://composio.dev/toolkits/bidsketch)

Process a refund request by gathering context and preparing the refund workflow.

Analyze a set of related tickets to identify the underlying root cause.

Analyze customer message text for sentiment, urgency, and emotional tone.

Check SLA compliance across open tickets and flag breaches or at-risk tickets

Generate a support metrics summary from [Gorgias](https://composio.dev/toolkits/gorgias) tickets and optionally push to [Google Sheets](https://composio.dev/toolkits/googlesheets)

Summarize a support ticket thread into key points and action items.

Pull open [Gorgias](https://composio.dev/toolkits/gorgias) support tickets and triage them by urgency, category, and sentiment

Translate a customer message and draft a reply in their language.

Identify VIP/high-value customer tickets and flag them for priority handling.

Generate a weekly support digest and post it to [Slack](https://composio.dev/toolkits/slack)

Handle WhatsApp customer support conversations via [Wati](https://composio.dev/toolkits/wati) or [Whautomate](https://composio.dev/toolkits/whautomate)

Pull open tickets from [Zendesk](https://composio.dev/toolkits/zendesk) and triage by priority, category, and SLA status

Pull open tickets from [Zoho Desk](https://composio.dev/toolkits/zoho-desk) and triage by priority and department

Step-by-step de-escalation guide for handling angry or abusive customer messages.

Review a drafted support response for quality, accuracy, tone, and completeness before sending.

Generate or suggest canned response templates for common support scenarios.

Rewrite a support response in a different tone - formal, casual, technical, empathetic, or concise.