composio-community/support-skills

auto-tag

Automatically analyze and tag untagged [Gorgias](https://composio.dev/toolkits/gorgias) tickets based on content.

bug-report

Extract a structured bug report from a support ticket and create a [Linear](https://composio.dev/toolkits/linear) issue.

call-summary

Summarize customer support/sales calls from [Dialpad](https://composio.dev/toolkits/dialpad) or [Leexi](https://composio.dev/toolkits/leexi) call logs

chatbot-review

Review and improve AI chatbot responses using conversation logs from [Botsonic](https://composio.dev/toolkits/botsonic), [Docsbot](https://composio.dev/toolkits/docsbot-ai), or [Landbot](https://composio.dev/toolkits/landbot)

contact-sync

Sync customer data between [Gorgias](https://composio.dev/toolkits/gorgias) and [HubSpot](https://composio.dev/toolkits/hubspot) - find mismatches and missing contacts

csat-followup

Send CSAT follow-up emails to customers after ticket resolution via [Gmail](https://composio.dev/toolkits/gmail)

customer-360

Full customer lookup across [Gorgias](https://composio.dev/toolkits/gorgias) tickets and [HubSpot](https://composio.dev/toolkits/hubspot) CRM.

customer-winback

Identify churned or at-risk customers and draft personalized winback emails

draft-reply

Draft a customer support email reply based on ticket context.

email-verify

Bulk verify customer email addresses using [Clearout](https://composio.dev/toolkits/clearout) or [Mailcheck](https://composio.dev/toolkits/mailcheck)

escalate

Escalate a support ticket to a [Linear](https://composio.dev/toolkits/linear) issue and notify the team on [Slack](https://composio.dev/toolkits/slack).

feedback-digest

Aggregate and analyze customer feedback from [Delighted](https://composio.dev/toolkits/delighted), [GatherUp](https://composio.dev/toolkits/gatherup), [Gleap](https://composio.dev/toolkits/gleap), or [Simplesat](https://composio.dev/toolkits/simplesat)

freshdesk-triage

Pull open tickets from [Freshdesk](https://composio.dev/toolkits/freshdesk) and triage by priority, type, and SLA

handoff-notes

Generate agent handoff notes for shift changes or ticket reassignment

inbox-zero

Scan your support inbox and batch-process tickets with quick actions (reply, tag, assign, close)

intercom-resolve

Manage and resolve [Intercom](https://composio.dev/toolkits/intercom) conversations — triage, reply, snooze, or close

knowledge-search

Search the knowledge base in [Notion](https://composio.dev/toolkits/notion) for answers to customer questions.

lead-enrich

Enrich customer/lead profiles with business data using [LeadIQ](https://composio.dev/toolkits/leadiq), [RocketReach](https://composio.dev/toolkits/rocket-reach), or [Clearout](https://composio.dev/toolkits/clearout)

macro-builder

Analyze ticket history to identify patterns and generate reusable support macros/playbooks.

merge-tickets

Find and flag duplicate or related [Gorgias](https://composio.dev/toolkits/gorgias) tickets that should be merged

nps-collect

Send NPS/CSAT surveys and analyze results using [Delighted](https://composio.dev/toolkits/delighted) or [Satismeter](https://composio.dev/toolkits/satismeter)

outreach-campaign

Set up customer outreach sequences via [Lemlist](https://composio.dev/toolkits/lemlist), [Reply.io](https://composio.dev/toolkits/reply-io), or [Woodpecker](https://composio.dev/toolkits/woodpecker-co)

proposal-draft

Draft and send client proposals via [Better Proposals](https://composio.dev/toolkits/better-proposals) or [Bidsketch](https://composio.dev/toolkits/bidsketch)

refund-processor

Process a refund request by gathering context and preparing the refund workflow.

root-cause

Analyze a set of related tickets to identify the underlying root cause.

sentiment-check

Analyze customer message text for sentiment, urgency, and emotional tone.

sla-monitor

Check SLA compliance across open tickets and flag breaches or at-risk tickets

support-metrics

Generate a support metrics summary from [Gorgias](https://composio.dev/toolkits/gorgias) tickets and optionally push to [Google Sheets](https://composio.dev/toolkits/googlesheets)

ticket-summarize

Summarize a support ticket thread into key points and action items.

ticket-triage

Pull open [Gorgias](https://composio.dev/toolkits/gorgias) support tickets and triage them by urgency, category, and sentiment

translate-ticket

Translate a customer message and draft a reply in their language.

vip-alert

Identify VIP/high-value customer tickets and flag them for priority handling.

weekly-digest

Generate a weekly support digest and post it to [Slack](https://composio.dev/toolkits/slack)

whatsapp-support

Handle WhatsApp customer support conversations via [Wati](https://composio.dev/toolkits/wati) or [Whautomate](https://composio.dev/toolkits/whautomate)

zendesk-triage

Pull open tickets from [Zendesk](https://composio.dev/toolkits/zendesk) and triage by priority, category, and SLA status

zoho-desk-triage

Pull open tickets from [Zoho Desk](https://composio.dev/toolkits/zoho-desk) and triage by priority and department

angry-customer-playbook

Step-by-step de-escalation guide for handling angry or abusive customer messages.

qa-response

Review a drafted support response for quality, accuracy, tone, and completeness before sending.

response-templates

Generate or suggest canned response templates for common support scenarios.

tone-rewriter

Rewrite a support response in a different tone - formal, casual, technical, empathetic, or concise.